Privacy Policy

Your privacy matters to us. This policy explains how Workload collects, uses, protects and manages your information when you use our platform.

Important

By creating an account or using Workload, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you create an account or submit a task through Workload, we may collect information necessary to provide our services.

Account Information

  • Full name
  • Email address
  • Phone number
  • Information provided during account registration or profile completion

Task Information

When you submit a task, we may collect the information and files you provide in order to understand, price and complete your request.

2. How We Use Your Information

Information collected through Workload may be used to:

  • Create and manage your account.
  • Process and manage submitted tasks.
  • Communicate with you about your task.
  • Provide quotations and pricing information.
  • Process payments and maintain payment records.
  • Provide customer support.
  • Improve the Workload platform and services.
  • Maintain platform security and prevent misuse.

3. Information You Submit With Tasks

You may upload documents, spreadsheets, presentations, images, datasets, instructions and other materials when submitting a task.

You are responsible for ensuring that you have the necessary rights or permission to provide any material you upload to Workload.

Your Files

Files are handled for purposes related to completing your task.

Your Account

Account information is used to manage your relationship with us.

Communication

We may use your contact details to communicate about your tasks.

4. Payments

Workload may maintain information relating to task quotations, agreed prices and payment status.

Payment information may be processed through applicable payment providers. Where payment processing is handled by a third-party provider, that provider may process information according to its own privacy policy.

5. Data Security

We take reasonable measures to protect the information held within the Workload platform against unauthorized access, misuse, loss or disclosure.

However, no online platform can guarantee absolute security. You should therefore avoid submitting sensitive information that is not necessary for completion of your task.

6. Information Sharing

We do not intend to sell your personal information.

Information may be shared when reasonably necessary to operate the platform, process your task, process payments, provide support, comply with legal obligations or protect the rights and security of Workload and its users.

7. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access, correction or deletion of certain information.

You may also contact us if you have questions about how your information is being used.

8. Cookies and Website Technologies

Workload may use cookies or similar technologies to support login sessions, security, website functionality and user preferences.

Disabling certain cookies may affect some functionality of the website.

9. Account Information

You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Any updated version will be made available through the Workload website.

Questions About Your Privacy?

If you have questions, concerns or requests regarding your personal information, contact us directly.

newtonatika@gmail.com

WhatsApp: +254 745 770 557

Last updated: 2026